International Protocol

As the world becomes a smaller place and businesses continue to go global, understanding other cultures, traditions and business practices is a sign of goodwill that could make or break your international deal.


Going Global: How to Succeed in the International Business Arena

Opportunities are growing for companies to do business globally. But do you have what it takes to compete in the global market? Relationships are everything, especially if you want to cultivate business with customers and clients outside of the United States. A little effort at gaining some cultural literacy can help you deal successfully with people around the world.  This seminar will help you avoid gaffes and create business relationships that will have a positive impact on your bottom line. You’ll learn to be sensitive to hot-button issues and avoid any missteps that could potentially cause embarrassment to yourself, your clients or colleagues.

  • Proper Greetings and Introductions
  • Business Card Etiquette
  • Gestures
  • Body Language and Personal Space
  • Meeting Protocol
  • Time, Scheduling and Punctuality
  • Dining Customs
  • Tipping and Toasting
  • Conversation Customs
  • Taboo and Tasteful Topics of Conversation
  • Professional Appearance
  • Gift Giving Customs
  • Cross-Cultural Relationship Management.


Conducting Business in Mexico, Central America and the Caribbean

Beverly worked abroad in these areas and countries in the resort industry. Do you want to know how to conduct business abroad starting out, expand contacts and relationships or maximize your current contacts and relationships?  Beverly will be glad to do a 15-minute complimentary consultation to determine your needs and recommend the best course of action.

Adventures in International Dining

Starting in September, learn about various cultures and international protocol while dining at an ethnic restaurant in the Indianapolis area.  Guest native speakers and scholars will join us.  Do you have an ethnic restaurant or country in mind?  Please sign up for our newsletter to receive information detailing when we will meet at various restaurants.